Shipping policy

All orders will be processed within 2 to 7 working days after receiving your order confirmation email. When your order has shipped, you will receive a confirmation email with a tracking number. 

West Malaysia: 2-7 Working Days

East Malaysia: 5-10 Working Days

International Shipping: 10-20 Working Days

 

Delivery Fees

West Malaysia: RM12

East Malaysia: RM38

International : [Will be Calculated during Checkout]

 

⚠️ Attention to Taiwan Customers

- Ezyway account must be registered before placing an order.

- The consignee's name and phone number must be the same as the one on Ezyway, otherwise the parcel will be detained by the authorities.

- After placing an order, you will receive an email from Luwjistik, you have to reply to them within 3 working days with your Ezyway information, otherwise the parcel will be detained by the authorities.

- Each shipment needs to be pre-certified through the EZWAY application, otherwise the parcel will be rejected by the authorities at the Customs.