Shipping policy
All orders will be processed within 2 to 7 working days after receiving your order confirmation email. When your order has shipped, you will receive a confirmation email with a tracking number.
West Malaysia: 2-7 Working Days
East Malaysia: 5-10 Working Days
International Shipping: 10-20 Working Days
Delivery Fees
West Malaysia: RM12
East Malaysia: RM38
International : [Will be Calculated during Checkout]
⚠️ Attention to Taiwan Customers
- Ezyway account must be registered before placing an order.
- The consignee's name and phone number must be the same as the one on Ezyway, otherwise the parcel will be detained by the authorities.
- After placing an order, you will receive an email from Luwjistik, you have to reply to them within 3 working days with your Ezyway information, otherwise the parcel will be detained by the authorities.
- Each shipment needs to be pre-certified through the EZWAY application, otherwise the parcel will be rejected by the authorities at the Customs.